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9 Million Borrowers Received Student Loan Forgiveness Emails with An Error Subject Line

Written by Reananda Hidayat Permono Completed Master Degree from Curtin University, Perth, Australia.

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President Biden’s student loan forgiveness plan is still on hold, but 9 million borrowers may feel confused about their debt cancellation.

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An Education Department spokesperson stated they began informing applicants that their applications for loan forgiveness had been approved.

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However, the email subject line read “Your Student Loan Debt Relief Plan Application Has Been Approved.” This email subject could lead to confusion.

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They should’ve written a more neutral subject like “Status of Your Student Loan Forgiveness Application.”

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Interestingly, the email body correctly informed them about the application status. After all, the email subject error impacted borrowers with the loan serviced by Accenture Federal Services.

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If your student loan forgiveness application hasn’t been approved, you must wait for the decision from the Supreme Court on the lawsuits.

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Around 26 million people have applied for the debt cancellation plan, with 16 million already receiving approval.

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But the Biden administration can’t continue reviewing any more student loan forgiveness applications until the legal challenges are settled.

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Some people have begun receiving updated emails informing them of the error and revising the subject line. Hence, borrowers don’t need to take any further action for a moment.

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Besides the multi-state lawsuit, the Supreme Court announced it would process a second legal challenge to Biden’s student loan forgiveness program.

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The court hearing would take place in February.

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Designed by Alexander Rabu

Student Loan Forgiveness: 9 Million People Received Error Emails

About Student Loan Forgiveness in 2022